WATCH VIDEO: Cellular Challenges are Growing…
Following up on our previous post this spring where we explored the need for “Seamless cellular connectivity within the workplace,” we recently hosted a panel discussion featuring The session, titled “Future-Proofing Hospitality: Enhancing Guest Experiences with Advanced Wireless Technologies,” D. Scott Daniels, VP sales IONX Networks, Chris Bennett, Dir. Sales Execution Cox Communications and Alex Ajdelsztajn, CX Dir. SES Satellites explored the most pressing connectivity challenges in hospitality and real estate today.
We’re excited to launch a short video series that highlights key takeaways from that panel. The first video in the series focuses on one critical topic:
What are the biggest connectivity challenges facing hospitality and commercial properties today?
Connectivity Is Now Business-Critical
In today’s smart buildings and connected environments, achieving reliable cellular and wireless connectivity is no longer optional it’s essential. Whether you’re enhancing hospitality technology, enabling enterprise connectivity, or modernizing commercial real estate, your network directly affects guest experience, tenant satisfaction, and staff productivity.
Yet many property owners are only just beginning to confront the scale and complexity of their network needs. Wi-Fi is well known, but the demand for cellular connectivity, neutral host networks, and private 5G infrastructure is growing rapidly and often misunderstood.
The Real Challenges Behind Connectivity Gaps
As D. Scott Daniels noted in our discussion, budget is only part of the equation. The real challenge is strategic planning. Property owners need to consider:
- Long-term ROI and adaptability of network solutions
- Requirements for 5G infrastructure
- How and when to integrate small cell networks or shared spectrum technologies
- The impact of deployment — including cabling, downtime, and retrofitting costs
A strong plan ensures that network resilience, data privacy, and secure connectivity are prioritized from the start.
Why One-Carrier Systems Fall Short
As Chris Bennett pointed out during the session:
“Over 67% of DAS (Distributed Antenna System) deployments support only one carrier.”
That means the majority of guests or tenants — those using other networks — are left with unreliable connectivity. This directly undermines the experience you’ve worked hard to build and maintain.
A true neutral host network solves this by enabling multi-carrier support, providing seamless indoor and even underground coverage – without requiring guests to switch networks or tolerate dropped signals.
From Connectivity to Competitive Advantage
Smart connectivity solutions are about more than technology. They empower property owners to offer:
- Smart urban connectivity for modern tenants
- Hospitality tech that enhances every guest experience
- Sustainable infrastructure that supports Environmental, Social, and Governance goals
- A resilient, future-ready foundation for connected environments
IONX Delivers Connectivity as a Service
With IONX, you don’t just get technology – you get a strategic partner who helps future-proof your property with solutions built around carrier-agnostic infrastructure, rapid deployment, and long-term flexibility.
Contact us today for a free connectivity venue assessment tailored to your building.
Watch the 2-minute video below to hear firsthand from our team on the real-world challenges and solutions shaping the future of in-building wireless.
